Please note that this is a 2-storey property and does not have an elevator.

Guests arriving after 20:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that there is a 1.5% charge for payments made with a Visa, Mastercard or UnionPay credit card.

Please note that there is a 3% charge for payments made with a JCB, American Express or Diners Club credit card.

Please note that free parking is limited and subject to availability. Nearby off-site street parking is available, but may incur an additional cost. Guests are requested to contact the property for more information using the contact details on the booking confirmation.

Guests who wish to modify the length of stay on their original booking must notify the property at least 48 hours in advance. This includes guests who are already staying at the hotel.

Please note that City Waters requires a credit card pre-authorisation upon check in.

Guest Arriving after 6.30pm on week days or 4.30 pm on week ends and Public Holidays,

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知City Waters您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

入住時須支付 AUD 300 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。