We would like to make you aware that our property is a 2nd-floor walk-up and does not have a lift/elevator. If you or anyone in your party has mobility issues, please take note of this information and plan your stay accordingly.

Please note, to ensure that all guests get a good night's rest, no excess noise is permitted at this hotel from 23:00 until 07:00.

Please note the credit card holder must be present at the time of check-in. Please also note that for third-party bookings, the credit card authorization form must be completed and submitted before the guest's arrival. This is to ensure a smooth check-in process.

Please note that regular credit cards are the only accepted as a form of guarantee for reservations.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Queen Bee Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿不接待來自特定國家的顧客。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

由於新冠肺炎（COVID-19）疫情，請務必在符合目的地政府規範的前提下預訂此住宿，其中包含但不限於旅行目的與最多團體人數。

須支付 CAD 200 損壞押金。 住宿方將會在您抵達前 天收取這筆款項。 您將透過信用卡支付費用。 您辦理退房時將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。