According to Colombian law, only non-resident tourists are eligible for VAT exemption. To confirm tourist status at check-in, you may present the immigration stamp in your passport or the Andean Immigration Card or Mercosur Card, which details the foreign visitor's entry into Colombia (date and type of entry). Alternatively, follow immigration authorities' verification instructions.

Colombian citizens holding dual nationality are not considered foreign tourists or non-resident visitors in Colombia and therefore do not qualify for VAT refunds (as per Article 1.6.1.23.3 of Decree 1067/2015).

Failure to comply with these requirements may result in the obligation to pay the tax upon arrival at the hotel.

*We offer a free airport-hotel-airport shuttle service every 30 minutes, available 24 hours a day. Upon arrival at El Dorado Airport, please proceed to the first floor, in front of Exit 1. If you arrive at terminal 2, kindly head to Gate 2.*

Please note that pets may travel on the shuttle as long as they are transported in a pet carrier that complies with the permitted dimensions and established transportation policies. Only certified service animals are allowed inside the vehicle without a carrier. We recommend contacting the hotel in advance to confirm specific transportation conditions.

Please note that pets will incur an additional charge of COP 100,000 per night, per pet.

Gostje morajo ob prijavi pokazati veljaven osebni dokument s sliko in kreditno kartico. Upoštevajte, da so vse posebne zahteve odvisne od razpoložljivosti in da bo zanje morda potrebno doplačilo.

Nastanitev Hotel Habitel Select vnaprej obvestite o predvidenem času prihoda. To lahko med rezervacijo vpišete v okence za posebne zahteve ali pa kontaktirate nastanitev. Kontaktni podatki so na voljo v potrditvi rezervacije.

Gostje, mlajši od 18 let, lahko bivajo le ob spremstvu starša oz. zakonitega skrbnika.

Številka licence: 165768 - 31/03/2026