Hi, as the SECRA Booking-Service Team we support our agencies and hosts in providing guests with the right accommodation in Europe's most beautiful destinations. After booking you will receive an email from us with the contact details of your host and the local contact person! If you have any questions, we are happy to help you or forward your request to the agency or host. Please note that additional services such as bed linen, towels, pets, or other amenities are only free of charge if this is explicitly stated in the property description. If no such information is provided, additional fees may apply. We look forward to welcoming you!