Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium. Its comfortable, air-conditioned in the summer season rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 656 feet away. It also has easy access to the A-2 and M-30 Motorway.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Meliá Hotels & Resorts
Hotel chain/brand
Meliá Hotels & Resorts

Property highlights

  • Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.2

  • Great Food: Meals here are highly recommended!

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Federica
Italy Italy
The position is great and so does the room, the amenities and the breakfast. Super recommended.
Fabio
United States United States
Soon We'll be Back To Madrid Serrano Hotel; Wonderful and Cozy Option in Everything and a Very Simple and Nice Detail; The Honeycomb at Breakfast; The Croissant Gourmet was one of the Best that I've got it in My Life; Ours Congratulations For...
Marcelle
Lebanon Lebanon
The best was the breakfast big variety and very tasty
Maria
United States United States
Great hotel, fantastic location, breakfast, and staff were very friendly, attentive and professional, will come back again
Edwin
United States United States
The staff was truly exceptional and went above and beyond to assist us during our stay. Jaime at the reception was particularly attentive, working closely with us to find the perfect room that accommodated our family’s needs, including space for...
Janice
United States United States
Location was a bit further out for us. we like a little more walkability to sites. Breakfast was Excellent!! The front desk staff was very helpful. Our room was clean and comfortable.
Mariona
United States United States
Breakfast was great, lots of choice and local delicacies, very good variety and quality. Our room was great too, spacious, clean
Emil
Austria Austria
Тhis is a typical business hotel, all services are of good quality. A bonus is the pool bar on the roof. Staff is courteous.
Brianna
United States United States
The entrance and breakfast area was so nice! The gym was also fantastic!
Vincent
Thailand Thailand
Location, professional and friendly staff, breakfast

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 twin bed
or
2 twin beds
1 full bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
2 twin beds
or
1 full bed
1 king bed
or
2 twin beds
2 twin beds
and
1 queen bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 sofa bed
and
1 queen bed
or
2 twin beds
and
1 sofa bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 twin bed
or
2 twin beds
1 twin bed
or
2 twin beds
1 twin bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Ecostars
Ecostars

Hotel area info

Restaurants

1 Restaurant On Site
ARADO GROCERY & RESTAURANT
  • Cuisine
    International
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Melia Madrid Serrano takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Must-know information for guests at this property

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel has air conditioning or heating depending on the season.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.