Best Western Papilio Hotel
+131 photos
- Free Wifi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Baggage storage
- Elevator
- Parking on site
- Facilities for disabled guests
Cheapest option at this property with free cancellation for 2 adults, 1 child
Price for:
Private suite
1 king bed
Free cancellation before 4:00 PM on September 9, 2025 Cancellation Free cancellation before 4:00 PM on September 9, 2025 You can cancel for free until 4:00 PM on the day of arrival. If you cancel after 4:00 PM on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee. Prepayment No prepayment needed – pay at the property No prepayment is needed. No prepayment needed – pay at the property
Breakfast included
|
|
|||||||
About this property
Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Non-smoking rooms
- Free Wifi
- Room service
- Fitness center
- Private Parking
- Facilities for disabled guests
- Restaurant
- Crib available on request
Best Western
Hotel chain/brand
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi
Select topics to read reviews:
Guests who stayed here loved
- Frederico
Portugal“The staff were absolutely wonderful – always so kind, attentive, and ready to help with even the smallest requests, which made us feel truly welcome. Breakfast was simply amazing, with an incredible variety that exceeded our expectations. The...” - Frederico Portugal“The staff were absolutely wonderful – always so kind, attentive, and ready to help with even the smallest requests, which made us feel truly welcome. Breakfast was simply amazing, with an incredible variety that exceeded our expectations. The...”
- Frederico Portugal“The staff were absolutely wonderful – always so kind, attentive, and ready to help with even the smallest requests, which made us feel truly welcome. Breakfast was simply amazing, with an incredible variety that exceeded our expectations. The...”
- Jefferies
Australia“The staff make you feel like home. The rooms Swimming pool with beautiful views And the foods are so delicious” - Ahmed
Saudi Arabia“The staffs were amazing, friendly and helpful. Breakfast was nice and typical Indonesian breakfast” - Rosamia
Indonesia“The room is spacious, the sheets, the towels, amenities are clean and excellent” - Pullen
Colombia“I’ve stayed at this hotel several times now, it’s always been a pleasure! Good facilities, food and friendly staff ready to assist makes for a good stay!” 
Lilyudha Indonesia“The room is spacious and they changed the linen everyday. It's awesome”
Kenneth
Czech Republic“Room is big enough for 2 adults and 2 kids, the location near toll gate so easy to find the hotel”- Matol Indonesia“Breakfast is good and many variant of traditional food. Location is closed to city”
Hotel area info
Restaurants
1 Restaurant On Site
- Mariposa
- CuisineAmerican • Indonesian • Asian
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
House rules
Best Western Papilio Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That's about CAD 25. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Rp 250,000 per child, per night
3+ years
Extra bed upon request
Rp 350,000 per person, per night
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Papilio Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
