Maison Métropole Srl is a company specialized in the management of short-term rentals. We operate throughout Italy with the goal of making every stay simple and smart. CHECK-IN AND CHECK-OUT Check-in is available from 3:00 pm to 10:00 pm. Check-out must be completed by 10:00 am. Late check-in beyond these times is not permitted. CUSTOMER SERVICE Our support is available daily from 9:30 am to 10:30 pm (Italian time). An AI chatbot answers immediately, but by typing “operator” you will be connected to a team member for direct help. MANDATORY ONLINE CHECK-IN Access requires completing the online check-in on the Maison Métropole portal and uploading a valid ID (passport). This is required by Italian law (Art. 109 of the Consolidated Public Security Laws – R.D. June 18, 1931, no. 773), which obliges us to transmit guest data to the authorities. CITY TAX If established by the Municipality, a tourist tax may be requested at arrival. Amount, exemptions, and maximum stay depend on local rules (Art. 4 Legislative Decree 23/2011 and municipal regulations). RESPONSIBLE USE OF THE PROPERTY A small welcome kit is provided (toilet paper, shampoo, shower gel); daily restocking is not included. Follow recycling instructions and use the bins provided. Use heating/air conditioning responsibly: keep doors and windows closed when on, and switch off when leaving. Clean dishes, pots, and pans after use, and avoid staining towels or textiles. Please treat the house with care. Any damages, losses, or missing items attributable to guests may be charged at repair or replacement cost, including possible technical work. MAINTENANCE & UNEXPECTED ISSUES Report within 2 hours of arrival any problems with cleaning or equipment so we can promptly assist. Failures of external suppliers (electricity, water, gas, internet), condominium works, or city noise are beyond our control, but we will do our best to reduce inconvenience and support you. Thank you for your cooperation, and enjoy your stay!

Welcome to Palazzo Zoya Luxury Apartment, the perfect blend of history, elegance, and comfort in the heart of Asti. Located in the charming Rione Cattedrale district, Palazzo Zoya is an elegant 13th-century medieval building, carefully restored to offer an exclusive experience in the historic center of Asti. The palace houses five refined luxury apartments, perfect for those who wish to stay in a historic residence without giving up modern comforts. Bonifacio Suite is the most spacious apartment in the building, ideal for large groups or families. It offers three double bedrooms, a large living room with a sofa bed and TV, a fully equipped kitchen, and two modern, elegant, and functional bathrooms. Amenities and comforts: Air conditioning in every apartment Free high-speed Wi-Fi Modern kitchens with appliances and utensils Elevator Ground floor inner garden Panoramic terrace