A 5-minute drive from JR Chitose Train Station, Hotel Grand Terrace Chitose offers modern accommodations with free wired internet access. Guests can use free Wi-Fi at the lobby area and borrow free bicycles to travel around the city. A free shuttle is available from JR Chitose Station. The air-conditioned rooms feature a flat-screen TV, a sofa and an electric kettle with green tea bags. Yukata robes and slippers are provided for all guests, and rooms come with an en suite bathroom. A DVD player can be rented at the front desk. A coin-launderette and a free-use massage chair are available for guests. A safety deposit box and currency exchange services are offered at the 24-hour front desk. A computer with free internet is provided at the lobby as well. A breakfast buffet is available at the Yukara restaurant and refreshments are served at Garden Lounge. Chitose Grand Terrace Hotel is a 5-minute walk from Aoba Park and a 5-minute drive from Chitose Salmon Aquarium. Lake Shikotsu is a 50-minute drive and Sapporo Station is a 50-minute train ride away.

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