Celebrity treatment at world-class service ang makukuha mo sa Nairobi Serena Hotel

Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.

Gusto ng mga couple ang lokasyon — ni-rate nila ito na 9.3 para sa trip ng dalawang tao.

Ang distansya na makikita sa property description ay nakukuha gamit ang © OpenStreetMap

Accommodation highlights

Top location: Mataas ang ibinigay na rating ng mga kakatapos lang mag-stay sa accommodation (9.4)

Impormasyon sa almusal

Buffet

  • May libreng private parking sa hotel

Mga tapat na customer

Mas maraming bumabalik na guest dito kumpara sa karamihan ng ibang accommodation.


Guest reviews

Categories:

Staff
Pasilidad
Kalinisan
Comfort
Pagkasulit
Lokasyon
Free WiFi

Nagustuhan ng mga guest na nag-stay rito

Saad
Pakistan Pakistan
Wonderful ambience, furniture and interior decorations. Cosy room, fantastic breakfast.
Jane
Australia Australia
Comfortable oasis in the centre of bustling city Great breakfast with amazing selection of dishes
Kate
United Kingdom United Kingdom
Excellent service from all the staff I encountered. Breakfast was superb. The gym and spa is amazing. It's close to the park for outside runs and even though the park is closed, the staff facilitated my access so I could go running.
Pietro
Italy Italy
the serena nairobi is the best, i go there since 20 years
Michael
United Kingdom United Kingdom
Our room was huge and v comfortable. The bathroom was also large and I loved the Elemis toiletries! We had a very nice dinner on the evening we were there - great service.
Jessica
United Kingdom United Kingdom
I arrived at the hotel feeling extremely unwell after a rough 8 hr drive - the staff were extremely attentive and efficient in getting me & my friend checked in fast. I was very grateful for a super comfy bed, a/c and room service, along with the...
Louise
United Kingdom United Kingdom
Professional friendly staff. Nice breakfast. Although in city felt calm and relaxing in public areas. Nice pool area. Well appointed rooms with Elemis products. Security appeared thorough. Nice hotel shop better prices/products than we found in...
Sarah
United Kingdom United Kingdom
The room was very spacious and comfortable. The breakfast was superb.
William
United Kingdom United Kingdom
It was a great experience and lived up to our expectations.
Mihaela
United Kingdom United Kingdom
Clean, well insulated rooms. African design was lovely and it was great to have access to the outdoor pool. We loved being able to watch the premier league matches at the bar. Some of the staff were very nice, particularly at the bar.

Availability

Pumili ng dates para makita ang availability at mga presyo ng accommodation na ito

Uri
Bilang ng guest
 
1 double bed
o
2 single bed
1 malaking double bed
Bedroom
1 malaking double bed
Living room
1 sofa bed
Bedroom
1 malaking double bed
Living room
1 sofa bed
1 malaking double bed
1 malaking double bed
1 malaking double bed
o
2 single bed
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.
Nagka-error. Subukang muli.

Paligid ng hotel

Pagkain at Inumin

Almusal

  • Sobrang ganda kasama ang almusal sa mga piling option o available sa property sa halagang US$40 bawat tao.
  • Available araw-araw
    07:00 hanggang 11:00
  • Style ng menu
    Buffet • À la carte
Maghreb
  • Cuisine
    International
  • Dietary options
    Halal • Vegetarian • Gluten-free • Diary-free
  • Ambiance
    Family friendly
Iba pang pagkain at inumin
Iba pang pagkain at inumin
Meals • Mga restaurant • Facilities

House rules

Pinapayagan ng Nairobi Serena Hotel ang mga special request - ilagay ito sa susunod na step!
Check-in
Mula 12:00 PM hanggang 11:30 PM
Kailangan magpakita ng mga guest ng photo ID at credit card sa pag-check-in
Kailangang ipaalam mo nang maaga sa accommodation ang oras ng pagdating mo.
Check-out
Mula 1:00 AM hanggang 10:00 AM
Pagkansela/ paunang pagbabayad
Ang mga policy sa cancellation at prepayment ay nag-iiba ayon sa uri ng accommodation. Pakilagay ang mga petsa ng iyong stay at tingnan ang mga kondisyon ng iyong kailangang option.
Mga higaan ng bata

Child policies

Puwede ang mga bata, anuman ang edad.

Para makita ang tamang mga presyo at occupancy information, ilagay ang bilang ng bata sa grupo mo pati na ang mga edad nila sa iyong search.

Policies sa crib at extrang kama

0 - 3 taon
Crib kapag ni-request
Libre
17+ taon
Extrang kama kapag ni-request
US$50 kada tao, kada gabi

Hindi kasama sa total na presyo at kailangang hiwalay na bayaran sa panahon ng stay mo ang presyo para sa mga crib at extrang kama.

Nakadepende ang bilang ng mga pinapayagang extrang kama at crib sa option na pipiliin mo. I-check ang napili mong option para sa iba pang impormasyon.

Batay sa availability ang lahat ng crib at extrang kama.

Walang age restriction
Walang age requirement para makapag-check in
Alagang hayop
Hindi pinapayagan ang alagang hayop .
Tinatanggap na payment methods
American ExpressVisaMastercardMaestroCash

Ang fine print

Impormasyong kailangang malaman ng guests para sa property na ito

Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are required

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa Nairobi Serena Hotel nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Kailangang magbayad sa pamamagitan ng bangko bago ang check-in. Makikipag-ugnayan sa iyo ang accommodation pagkatapos mong mag-book para magbigay ng instructions.

Bilang tugon sa Coronavirus (COVID-19), kasalukuyang ipinapatupad sa accommodation na ito ang karagdagang patakaran sa kaligtasan at kalinisan.

Dahil sa government guidelines para mabawasan ang pagkalat ng Coronavirus (COVID-19), maaaring humingi ang accommodation na ito ng karagdagang dokumento mula sa mga guest para ma-validate ang kanilang identity, travel itinerary, at iba pang kaugnay na impormasyon, sa dates kung kailan umiiral ang nasabing guidelines.

Dahil sa Coronavirus (COVID-19), mahigpit na ipinapatupad ng accommodation na ito ang mga patakaran sa social distancing.

Dahil sa Coronavirus (COVID-19), siguraduhing binu-book mo lang ang accommodation na ito alinsunod sa guidelines ng lokal na gobyerno ng destinasyon, kasama rito pero hindi limitado sa layunin ng travel, at maximum na pinapayagang laki ng grupo.

Dahil sa Coronavirus (COVID-19), mandatory ang pagsuot ng face mask sa lahat ng indoor common area.