Check-In Requirements:

Guests must present a valid photo ID and credit card upon check-in.

Special requests are subject to availability at check-in and cannot be guaranteed. Additional charges may apply.

Payment Information:

The maximum amount allowed for any cash payment is $1,500.

For reservations of 11 rooms or more, the property may contact guests within 72 hours of booking to request payment in order to guarantee the reservation.

Children Policy:

If you are traveling with children under 11 years of age, you must select a specific rate that includes children to ensure the correct amount is paid. All children pay.

Children between 2 and 11 years old who are not included in the rate of your reservation must pay a supplement at reception upon arrival.

Superior Room Information:

For Superior Room bookings, the hotel reserves the right to assign any of the 4 hotels with the same room category: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, or Barceló Maya Tropical.

Asiakkaiden on esitettävä voimassa oleva kuvallinen henkilötodistus ja luottokortti saapumisen yhteydessä. Huomioithan, että kaikkien erikoistoiveiden toteutuminen riippuu saatavuudesta ja niistä saatetaan periä lisämaksu.

Jos lähdet ennenaikaisesti, majoituspaikka veloittaa koko majoittumisen hinnan.

Alle 18-vuotiaat asiakkaat voivat majoittua vain vanhemman tai virallisen huoltajan seurassa.

Lisenssin numero: 008-007-003430/2025