Located in Playa del Carmen in the Quintana Roo Region, 100 metres from Quinta Avenida and 200 metres from the beach. HM Playa del Carmen boasts an outdoor pool and terrace. Guests can enjoy the on-site snack bar. All rooms are equipped with a flat-screen TV. Every room comes with a private bathroom fitted with a shower. There are shops at the property. The hotel also offers car hire. ADO International Bus Station is 1 km from HM Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.2 km from the property. Cozumel International Airport is 20 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
1 double bed
and
1 extra-large double bed
2 double beds
2 double beds
1 double bed
and
1 extra-large double bed
Bedroom
1 double bed
and
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 double beds
or
1 large double bed
1 extra-large double bed
or
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Rudey
United Kingdom United Kingdom
The staff was super friendly (Aldair and Raul were lovely). The food was better than I thought it was going to be. It was a very chilled vibe at the hotel. Very good value for money too!
Raluca
Romania Romania
The staff were very nice, the room was clean and spacious! The location is also great.
Deividas
Lithuania Lithuania
Very nice hotel and relaxing place to stay, great breakfast, nice pool area - clean and tidy.
Rob
Belgium Belgium
Big and clean room. Lovely pool area. Friendly staff. Elaborate breakfast. Close to the beach.
גבי
Israel Israel
The breakfast was good. They change the menu time to time. The room is big and the pool is beautiful.
Julie
United Kingdom United Kingdom
The staff were always willing to help, the bar area was nice & relaxed with the boys making great cocktails. The cleaners were excellent & for the whole time did an excellent job. Our cleaner Vanessa was awesome.
Argyri
United Kingdom United Kingdom
The room was spacious and beautiful. The breakfast was delicious and rich. The other food at the hotel was very good, an excellent option after a long day. The pool facilities as well. The staff very polite and helpful
Sukriti
Australia Australia
Location, swimming pool, bar by the pool, breakfast was delicious. Room was spacious & comfortable
Laura
United Kingdom United Kingdom
Lovely pool area, rooms were spacious, bright and clean. Friendly helpful staff. I couldn’t fault this hotel.
Andrea
Spain Spain
Staff was great, breakfast, location, swimming pool and restaurant, everything was great. We are happy with our stay.

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    International
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

HM Playa del Carmen takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 007-007-000803/2025