Experience world-class service at Moon Palace Cancun - All Inclusive

Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodation can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business centre, sauna and hot tub. Beto Avila Stadium is 23 km from the accommodation, while Cancun Government Palace is 24 km from the property. The nearest airport is Cancún International Airport, 11 km from Moon Palace Cancun - All Inclusive.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Vegetarian, Vegan, Gluten-free, American, Buffet

FREE private parking!

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
1 sofa bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jessica
United Kingdom United Kingdom
Great facilities, food choices and easy from airport
Elvira
Netherlands Netherlands
The hotel and pool are beautiful. Nice amenities and activities, especially for kids - my main focus, staff was very friendly and the (mainly Mexican) food was amazing - although very similar everyday. The options at the coffee corner are amazing,...
Allan
Canada Canada
We loved the pool, the restaurants and the nightly entertainment. Our kids enjoyed every moment of our stay. A true all inclusive experience! Everything that you need in one place! OUTSTANDING STAFF! - Pier 8- November 27- Ramon took good...
Ashkan
Canada Canada
Great swimming pools, restaurants, food and snack, and very kind staff.
Kinally
United Kingdom United Kingdom
It was beautiful and maintained to a high standard - we stay in in Nizuc and could have not asked for better. Room was spacious and everything we needed was easily accessible. Felt safe the whole time and able to relax and let our young teens have...
Daniel
United Kingdom United Kingdom
The resort is fantastic, great food, great entertainment, staff can't do enough for you. Rooms are great.
Farnaz
Canada Canada
A delightful place for relaxation, enjoy the sun and delectable cuisine.
Amit
United Arab Emirates United Arab Emirates
Very clean beach and general areas. Friendly staff.
Geoffrey
United Kingdom United Kingdom
Absolutely stunning place everything was perfect, food staff rooms facilities ,will definitely go back ,highly recommended ❤️
Davor
Switzerland Switzerland
Fantastic pools, restaurants , golf The staff is very friendly.

Property surroundings

Restaurants

11 restaurants on site
Gondola
  • Cuisine
    Italian • International
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Momo
  • Cuisine
    Sushi • Asian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Bugambilias
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Pier 8
  • Cuisine
    Seafood • International
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan
Palapa Asadero
  • Cuisine
    International • Grill/BBQ
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan
Agra
  • Cuisine
    Indian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan
Pepe´s Pizza - Brick oven pizza
  • Cuisine
    Pizza
  • Open for
    Brunch • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan
Riviera Maya
  • Cuisine
    Mexican
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan
Trattoria
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Romantic
  • Dietary options
    Vegetarian • Vegan
Smoked
  • Cuisine
    American • Tex-Mex • Grill/BBQ
  • Open for
    Lunch
  • Ambiance
    Family friendly • Modern
MOMO TEPPAN
  • Cuisine
    Japanese • Asian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Moon Palace Cancun - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.

In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 1230050337