Located in San Cristóbal de Las Casas and with San Cristobal Cathedral reachable within 800 metres, Hotel Neutro provides a tour desk, non-smoking rooms, a garden, free WiFi throughout the property and a terrace. The property is around 1.1 km from Del Carmen Arch, 1.4 km from San Cristobal Church and 500 metres from Na Bolom Museum. Some rooms at the property include a balcony with a garden view. All units in the hotel are fitted with a TV. With a private bathroom equipped with a bath and a hairdryer, certain units at Hotel Neutro also provide guests with a city view. The reception at the accommodation can provide tips on the area. Popular points of interest near Hotel Neutro include Central Plaza & Park, Santo Domingo Church San Cristobal de las Casas and La Merced Church. Ángel Albino Corzo International Airport is 77 km away, and the property offers a paid airport shuttle service.

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