Serenity Hotel Boutique By Alsol
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Get the celebrity treatment with world-class service at Serenity Hotel Boutique By Alsol
Elegant Accommodation: Serenity Hotel Boutique By Alsol in Playa del Carmen offers a 5-star experience with a rooftop swimming pool, sun terrace, restaurant, bar, and free WiFi. Comfortable Rooms: Rooms feature air-conditioning, private bathrooms, balconies, and modern amenities. Guests appreciate the room comfort and size. Dining Options: The family-friendly restaurant serves Mexican cuisine with vegetarian, gluten-free, and dairy-free options. Live music enhances the dining experience. Prime Location: Located 36 km from Cozumel International Airport, the hotel is a 7-minute walk from Playa del Carmen Beach and near attractions such as the Church of Guadalupe.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Restaurant
- Room service
- Bar
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi
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Guests who stayed here loved
Deborah
Australia“It was very clean and the facilities were well thought out. Our included breakfast was good and the swimming pool area was excellent.
All the staff, but especially the manager Jorge, were super helpful.”
Pasi
Finland“Location, hotel was very clean and nice little pool area”
Nuno
Portugal“Staff was very friendly and Nice, Room was very spacious and well equipped.
Convenient location and parking :)”
Azita
France“Absolutely perfect in all aspects; location, security, apartment, …”
Eva
Germany“Great location, modern environment, nice stuff, everything that you need”
Janson
United Kingdom“Good location, within walking distance of the 10 Avenida Norte and many other food options. Friendly staff, house keeping service is good. Parking available on site underground. They provided beach towels for you to use. American breakfast...”
Jeritala
Finland“Very nice staff and clean hotel. The room with livingroom area was great and big. Breakfast was ok, coffee good and waiter very very nice. The location is perfect in the more quiet part of the walking street with nice restaurants and bars. I...”
Kate
Australia“Use of towels for the beach, nice staff, big spacious room”
Kimberley
United Kingdom“Clean, had everything you needed, comfortable bed, was bigger a room than expected. Good location”
Andrei
Romania“Hotel was nice. very good location, rooms were big and clean.
Staff was nice. There is a parking underground that with a doorman. Did not have issues going in and out (most of the time there was someone there, and when it was not, they quickly...”
Hotel surroundings
Food & Drink
Breakfast
- Very good breakfast available at the property for US$45 per person, per day.
- Served daily07:00 to 11:30
- Menu styleÀ la carte
Mexik
- CuisineMexican
- ServiceBreakfast
- Dietary optionsVegetarian • Gluten-free • Dairy-free
More food and drink
Meals • Restaurants • Facilities
House rules
Serenity Hotel Boutique By Alsol takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 02:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serenity Hotel Boutique By Alsol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
