Hotel Zendero Tulum
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About this property
Elegant Accommodation: Hotel Zendero Tulum in Tulum offers a 4-star experience with a rooftop swimming pool, sun terrace, and free WiFi. Guests enjoy air-conditioning, balconies with city views, and private bathrooms equipped with free toiletries. Comfortable Amenities: The hotel features an outdoor seating area, full-day security, bicycle parking, bike hire, and car hire. Additional amenities include a patio, sofa bed, and a quiet street view. Free on-site private parking is available. Prime Location: Located 39 km from Tulum International Airport, the hotel is a 17-minute walk from Tulum Bus Station. Nearby attractions include Tulum Archeological Site (3.3 km) and Parque Nacional Tulum (3.5 km).
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Air conditioning
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi
Select topics to read reviews:
Guests who stayed here loved
Zámbó
United Kingdom“Great location, safe neighbourhood.
Newly refurbished, nice rooms.”
Albert
Netherlands“Nice spot. Close to the beach. The beach club is free if you spend 500 pesos”
Leigh
Ireland“Good location! Great pool on rooftop. Lovely staff. Very helpful. Clean! Would stay again!”
Patrik
Sweden“Nice and helpful staff. Small swimming pool on the roof. Refrigerator on the room. Located close to the supermarket (Super Aki) which is also one pick up point for the tour buses to Chichen Itza. Close to car and bicycle rentals. Possible to walk...”
Gareth
Bulgaria“Room was fairly small. Breakfast was a la carte. The selection was good but the portions were small. The receptionist was friendly and efficient. The staff spoke English.”
Sylvio
Germany“Freundliches Personal.
Alles sehr sauber.
Koffer konnten bis zur Abfahrt am Nachmittag im Hotel bleiben.”
Benedetta
Italy“La struttura è nuova e accogliente e ha una buona posizione”
Maria
Spain“La zona de la piscina y la habitación, sobre todo la ducha y las camas.”
Vidal
Mexico“La alberca tiene buen tamaño y el área está ideal para disfrutar después de un día de paseo”
Ricardo
Mexico“Todo perfecto el personal muy amable y todo impecable, el hotel está lleno de buena vibra.”
Hotel surroundings
House rules
Hotel Zendero Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$27 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Zendero Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of US$27 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out.
License number: 009-007-007301/2025
