Guests are required to show matching photo identification and credit card upon check-in.

Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Group reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

Individuals under the age of 18 can only stay at the hostel when accompanied by a parent or legal guardian in the same room. The room must be private. Unaccompanied under-18s are not allowed to stay in shared rooms unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the hostel.

Please note that the property does not accept cash payments.

Bed linens are always included. Towels are only provided in double, twin, and family rooms. For all other rooms, towels can be rented.

Only dogs are allowed on request with a charge. We would welcome a dog on property, but only when staying in a private room/dorm and subject to a fee per dog per stay. Only one dog that weighs less than 34 kg is allowed.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다.