JEN Singapore Orchardgateway by Shangri-La
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JEN Singapore Orchardgateway by Shangri-La
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- City view
- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
About this property
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Fitness centre
- Non-smoking rooms
- Free parking
- Room service
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Free cot available on request
JEN by Shangri-La
Hotel chain/brand
Sustainability
This property has 1 third-party sustainability certification.
GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi
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Guests who stayed here loved
- Čapková
Czech Republic“My friend had a Birthday and they did complimentary surprise.🙏” - Amanda
Australia“Great location, friendly staff, great pool and Buffett breakfast” - Miraluna Australia“Location is excellent! Close to all the shops at Orchard Road. Excellent customer service from the staff. Swimming pool is the highlight of our stay. Very clean and the view is amazing!”
- Rachel Australia“The location is absolutely perfect. 2 minutes walk in air conditioning to the MRT which goes all over Singapore. Surrounded by hundreds of shops from budget to high end. Hundreds of restaurants, cafes, bars, anything you feel like eating is at...”
- Kevin
United Kingdom“This is the second booking we had recently at JEN Singapore (the Orchardgate one). The room was spotless (thank you to the wonderful cleaners), the facilities excellent, breakfast superb (thanks to the chef!) and location superb. Yin Yin and all...” - Suzy
New Zealand“Beautiful rooftop pool and bar with fantastic views. The staff are lovely and really accommodating. Happily stored our bags for us and let us use the pool and showers until our room was ready at no extra cost, and the same the next day when we had...” - Chiaki
Japan“The location is the top, the pool was fabulous, but the rooms were also excellent - large enough with good facilities.” - Marica Australia“The pool was magnificent and the location was perfect, near the metro line and close to Newton open air food market.”
- Sarah
Ireland“A very well located spacious hotel. Lovely room, very nice breakfast. Fabulous pool open until 10pm which was a big bonus. Lifeguard on duty during opening hours. We checked out at 12 but our flight wasn’t until night time we had access to the...” - Osl_myau Australia“Location, set out of room, supplies, cleanliness, Jen slippers”
Hotel surroundings
Restaurants
1 restaurant on site
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
House rules
JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
