Serene Central Hotel
About this property
Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a elevator, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 0.6 mi from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 15 mi away.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Elevator
- Laundry
- Air conditioning
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi
Select topics to read reviews:
Guests who stayed here loved
- Jovan
Philippines“Room was very clean, very friendly and helpful staff (especially Ms. Annie and the night shift staff), good breakfast, location is relatively walking distance (around 5 mins away) to train street, St. Joseph’s cathedral and the popular restaurants...” - Huynh
Vietnam“very friendly staff, right in the center of the old town. Especially the bed was very comfortable. everything was clean and tidy.” - Ma Philippines“We had a wonderful stay at this hotel. The staff were very accommodating and always ready to assist with a smile. A special mention goes to Emily, who made our experience extra memorable with her warm and attentive service. Everyone went above and...”
Xristos82
Greece“Everything was perfect. Stuff super friendly,, especially Eden”- Eiko
Japan“The staff at the hotel is so nice! I really appreciate their help duting our stay. Especially, Suzy and Annie at the reception are very friendly and helpful. Thank you so much.” - Dominykas
Lithuania“Really good value, caring staff and received a free room upgrade. The passion fruit served for breakfast were amazing, too.” - Yousif
United Arab Emirates“Staff members are very polite and helpful as soon as we got there they rushed to carry our luggage, location is good about 7 min to the rail way, The room was clean and spacious not like some hotels you can’t put your luggage in” - Bobby
United States“The service is extremely attentive, the room was incredibly comfortable, and the location is good.” - Shungo Japan“The room was clean and the bed was so huge. So comfortable!! Annie is helpful!!”
- Amir
Israel“The staff did an amazing job Eden took care of organising ha gang loop tour taking care of everything I recommend serene central, everything was perfect”
Hotel area info
House rules
Serene Central Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
Parties
Parties/events are not allowed
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serene Central Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
