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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Los Angeles, California
Positive section of review
The location was convenient for our travels around LA. The pool was lovely and gave a great view. Our room was tidy, clean and housekeeping always left things exactly as we expected.
Negative section of review
The parking options were not explained when we arrived. We could have used the regular parking throughout our visit if we had known what was included. Also, valet parking is quoted as $55 but they forget to tell you about the tax added (making it over $60 a night. Self parking is a flat $25 with no tax added so MUCH more reasonable. EDIT TO ADD - As long as you don't come and go more than once per day, you don't need valet ;) We were over charged for a meal in the bar one evening but had no way of proving/challenging as no receipt was given. $110 is a massive bill for 1 spaghetti, 1 pizza and 4 drinks.....
Portland, Maine
Positive section of review
Location, cheap parking. Spacious room with sufficiënt equipment.
Negative section of review
It is an overnight hotel, only functional. Room was really dusty. Breakfast low quality.
Minneapolis, Minnesota
Positive section of review
Pricing is okay, and close to public transportation
Negative section of review
No lights or broken lights in the living room, no air con inside bedroom, wifi speed reduce to 0 from time to time, people living in other room ate my food in fridge
Chicago, Illinois
Positive section of review
Loved the location, fantastic rooms….perfect stay
Negative section of review
Nothing…..would definitely be back
Washington, District of Columbia
Positive section of review
All that we needed as a tourist base, affordable
Negative section of review
Satisfactory, not luxury
Chicago, Illinois
Positive section of review
Every kitchen appliance was working
Negative section of review
Fan was dirty, had to sneeze every time I switched it on
Miami, Florida
Positive section of review
Comfort and location.
Negative section of review
Nothing.
Salt Lake City, Utah
Positive section of review
nothing
Negative section of review
Terrible ,loud noise from buidling and street, dirty and filthy and bad customer service and response time Terrible buidling and apt,loud noise from buidling and street, dirty and filthy and bad customer service and response time . Worst place i have ever been in 40 yrs of executive career. Arrived to this place and the building looks creepy, not well maintained. Room was dirty , towels with stains , iron not working ,closet looked like a warehouse place with harldy place to add /hang anything, noisy AC. Noise from the street feels literally like they are inside the room .No isolation of noise whatsoever. Couldnt sleep for 2 consecutive days. When i complained to the managers they responded with delays , sometimes would respond totally differently/conflicting than the other responses i received from another rep without even mentioning the name of the rep .communication was terrible . I complained about the dirty towels and i got an answer" the stains are indeed there but the towel is clean(!!!!). i complained about dirty room they said they can send someone to clean but they dont have a cleaner on site... until this morning *48hrs later) no one came. I complained about the iron not working and that i have to iron my working clothes ...although they said they will replace it... after 8 hrs of their answer i asked about it again ...i got a response - there is a steamer(!!!) use it ....regarding the noise they said "its the city and thats normal ...really ???? no isolation whatsoever. i asked to move and leave the place because they didnt fix any of my requests after 48hrs and they refused to suggest any partial refund whatsoever...always reponding late and conflicting reponses... i left the place 3 days ahead of time and guess what... im in an hotel in the center of downtown 500 meters from the place and my room has no noise at all and great noise isolation ! the list goes on and on and the pics attached speaks for themselves....
Hood River, Oregon
Positive section of review
Very comfortable bed. Cleanness of room. Restaurant. Location - great for touring Columbia River Gorge region. Plenty of parking space - and easy to access room from the parking lot (great for luggage transfer.)