1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wichita Falls, Texas
Positive section of review
First off, the staff were great! I have no issues there. My problem crawled across the floor. They refunded the stay and sent me on my way. I know crawlers are a pain, and they said they just sprayed the week before, but I'm not staying in that. And again, the staff were great!
Negative section of review
The crawlers
Winthrop, Massachusetts
Positive section of review
The bedroom decor makes it feel like a home and not a sterile hotel. The breakfast options included eggs and meat, yogurt, fruit, cereal and bread.
Negative section of review
Nothing.
Falmouth, Massachusetts
Positive section of review
The location is fabulous . The beach , sea views and sunsets amazing. The bar staff were friendly and helpful. We didn't eat there.
Negative section of review
When we arrived we were allocated a room with no outside space . It was also pretty shabby. We had paid for a better room so I did go to reception and say( something I never do) Reception staff were very good and immediately said they would move us to a room with outside space as booked. Unfortunately when I went into that room it was not clean - old bath towels on floor and in shower. I went back to reception and said it wasn't clean and was a bit smelly. I presumed that was because of wet towels. Actually it was because of a really strong stench bad drain smell . Next morning I went back to reception and said the room had a horrible smell. Again reception were good said a cleaning team would go in . They did and it was slightly better but the smell returned. To be honest the room was just about uninhabitable. We went out for whole days and spent as little time at the hotel as possible. We even went to Rhode Island for the day and just decided to stay over there. Generally the hotel looked run down and badly maintained. Communal areas in the accommodation blocks did not look clean and decor was worn and in some places in desperate need of repair. There is clearly an issue with the drains certainly affecting Room 301 that needs proper attention from drain specialists. It's a real shame . It could be a lovely resort but it does not merit a 4 star rating and we would not recommend it to anyone
New York, New York State
Positive section of review
Everything was really great! A big modern room with all that you may need. The location is also really convenient
Page, Arizona
Positive section of review
The place was good the breakfast was amazing
Negative section of review
Breakfast
South Padre Island, Texas
Positive section of review
Access to beach, breakfast, swimming pool
Negative section of review
The top floor dragging chairs, furniture thru all the night
Eagle River, Alaska
Positive section of review
Provided early check in. Comfortable bed.
Carson, California
Positive section of review
Room was perfect
Memphis, Tennessee
Positive section of review
the elvis theme
Negative section of review
old run down room furnishings , no toilet paper in room . Shower gel and toiletries low quality
Cleveland, Ohio
Positive section of review
big room
Negative section of review
nothing major . no free water