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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Staff were friendly and helpful towards my girlfriend and I, which means a lot to me! The property was always clean and I loved that they always had water and fruits in the lobby area. We also got two bottle waters daily and room cleaning if we needed it or just towel changes. Location is perfect, very close to Times Square, Port Authority Bus Station and numerous subway stations. I also loved that’s it’s black and LGBT friendly. Lastly, we felt very safe because in order to use the elevator you have to insert your room key before pressing which level you’re on. Without that room key, you aren’t able to use the elevators. Really enjoyed our stay!
Negative section of review
Our key card gave trouble, but it turns out it wasn’t only happening to us, other guests were having the same issue. We just tried both key cards more than once and it would usually go through on the third try.
Los Angeles, California
Positive section of review
The front desk person who checked us in was extremely helpful and kind. We had our flight cancelled and he helped us in all kind of ways. Let us have late check out, water, separate beds for our children’s room as we had booked a double bed . Thank you for making a bad experience a good one!
Negative section of review
Nothing to say
New Orleans, Louisiana
Positive section of review
Nice pool area, bed really comfy, right opposite streetcar stop. Mr Ed’s next door did amazing oysters. Seawitch restaurant and bar a few minutes walk away was fabulous !
Washington, District of Columbia
Positive section of review
The location was perfect, facilities were great and the apartment was really good. The bed in the bedroom was huge and really comfy
Negative section of review
My son couldn’t sleep on the sofa bed as there were 2 bars from the frame that you could feel through the mattress so he slept on the couch which wasn’t ideal
New York, New York State
Positive section of review
Great hotel in a great location not far from the hustle and bustle but enough to be quieter.
Negative section of review
Would have been great to have a breakfast option
Los Angeles, California
Positive section of review
Great location, nice kitchen, comfortable bed, paid laundry machie & dryer
Negative section of review
Lack of cutting board
Los Angeles, California
Positive section of review
Great location for exploring LA. Good room. Comfortable bed Quiet
Negative section of review
Would be good to have a microwave in the room
Philadelphia, Pennsylvania
Positive section of review
The location and facilities and the bed was huge and so comfy
Negative section of review
You could not sleep on the sofa bed as the wires were all coming through the mattress so my son had to sleep on her couch
New York, New York State
Positive section of review
Location close to time square, bus station and subway
Raleigh, North Carolina
Positive section of review
The reception desk staff was exceptional, both in the evening and during the day. I was totally surprised by the excellent quality of the food, as well. There was a large convention there that weekend, so toward the end of the breakfast hour, they were a little short on the "grab n go" food, but the wait staff was both helpful and polite, and on all three of the evenings I stayed there, I also ordered dinner from the kitchen, and it was very good.
Negative section of review
Maybe more anticipation of the breads in the serve-yourself breakfast time during conventions.