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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Leavenworth, Washington State
Positive section of review
The in room, hot tub with jets was amazing, we love your pools and that it stays open till 10 PM. You should definitely offer coffee and tea in the lobby? When the restaurant is closed. I’m not sure if I saw that, also awesome game room for my kids, and mini golf was free because our room wasn’t ready which was nice.
Negative section of review
I was hoping with a two bedroom suite that we rented, there would be options for movies or a smart TV and there was neither? This is the only hotel I know that doesn’t have a smart TV or at least DVDs for the DVD player. I wish you guys served bacon every breakfast day, we didn’t get bacon any day of 4 days.
San Diego, California
Positive section of review
The staff service was outstanding; The person doing my check in was very nice, and the two people I spoke to during check out were so helpful, I was running a bit late for check-out and they were very understanding and supportive.
Negative section of review
N/A: Everything was great.
New York, New York State
Positive section of review
Beautiful room. Good bar on the roof. Location was great. Thanks for your service.
Spokane, Washington State
Positive section of review
Comfortable and clean room, loved the location next to the river walk and parks.
Negative section of review
Had to pay for coffee in the AM.
Seaside, Oregon
Positive section of review
Loved the beach being right outside the door!
Orlando, Florida
Positive section of review
Close to UCF and convenient to shops
Negative section of review
N/A
Michigan City, Indiana
Positive section of review
Comfort essential of the bed
Negative section of review
Breakfast too early. 9am to 11am would be great
Carpinteria, California
Positive section of review
very clean and cheap!
Packwood, Washington State
Positive section of review
Location
Negative section of review
No soap in the bathroom eventually we got it. TV didn't work.
Baton Rouge, Louisiana
Positive section of review
The breakfast was simple. There was cereal, juice and pancakes/syrup.
Negative section of review
The A/C unit in my room made loud noises throughout the night. I was unable to sleep. Initially, I thought the noise originated outside. I contacted the desk and complained about the noise. I was told they would check on it. No one every followed up with me regarding the resolution of the problem. The iron was blackened over 1/2 of the sole plate. The stopper in the face bowl did not work. Therefore, I could not drain out the water used to shave. I emailed the property regarding these issues. They responded that I could check out late. I am total disappointed with this stay.