Nothing

Comfortable

Stayed in September 2025

There was some stains on the carpet in our room and my daughters room, rooms are basic which is fine for 1 night but anymore not much hanging space for clothes.

Excellent location, friendly receptionist, large rooms and bathroom.

Stayed in September 2025

No parking on site, but there are a few long stay car parks nearby, so it wasn't a deal breaker

Super friendly and welcoming staff

Stayed in September 2025

Nothing

Very unusual and quirky

Stayed in August 2025

Location great,clean decor,check in smooth, a really cool place

Stayed in August 2025

I've tried - can't think of one thing at all.

The staff couldn't be lovelier - warm, friendly and helpful throughout the stay. The location, hotel and grill are amazing spaces. Food throughout the stay was fantastic in every part of the venue.

Stayed in August 2025

The bar is part of the private dining service and not available to use which although many other bars within easy walking distance - we would expect the Hotel Bar to be open for clientel

Location and staff were great

Stayed in August 2025

Lovely modern room in a beautiful building and great location

Stayed in August 2025

The room was very warm , uncomfortable to sleep in

Breakfast was great , staff lovely and hotel very nice

Stayed in August 2025

Clean, modern while retaining the old mill like features. Wonderful place to stay. Reception staff were extremely helpful in giving us a few ideas where to eat and drink etc.

Stayed in August 2025

Weve stayed here numerous times. We always get a lovely warm welcome from the reception staff We were on a room only rate but enjoyed coffee & a light breakfast in the adjoining Bowland Food Hall

Stayed in August 2025

Parking is rubbish. Particularly if you arrive lunchtime/early afternoon. But you can park for free on local streets if you are lucky.

All good. All staff very professional and friendly.

Stayed in August 2025

Nothing

Beautifully presented and spacious room and en suite. Decorated to a high standard with quality pieces of furniture Set in an historic building

Stayed in August 2025

Was near the river so advised not to open window due to midges and consequently it was so hot in the room Also there was a loose manhole cover in the road and when cars drove over it there was a real clatter

Spacious room Comfortable bed and fabulous bathroom Good breakfast too

Stayed in August 2025

Every thing about the hotel which is part of the Jane's Group. The hotel was first class accommodation large bedrooms . The large breakfast room was out of this world. The hotel is on a site with very large food halls a bowling alley cinema weekend music afternoon and evening. The Emporium wear you can have 15% off your by showing your room card. The food is very good .The place is excellent.

Stayed in August 2025

All good.

Stayed in August 2025

Room was very hot as temperature outside was high. Had a fan provided which helped a little but didn’t really make any cooler

Room comfortable and spacious. Appreciated the l’Occitane toiletries.

Stayed in August 2025

Parking area tricky to access

Smart comfortable interesting particularly lovely friendly staff

Stayed in August 2025

The TV'S in the room always have App's like Netflix, Disney etc but their is no way of using the apps whatsoever even when trying to log into your own account - we believe the feature of the tv's app may be dismantled some way by the hotels? which we would love feedback on if this is the case. We asked at reception for help but unfortunately the lady wasn't sure if they were disabled app's etc.

We loved the buildings character, age, restoration and location. When booking we didnt know it was the same weekend as the food festival so maybe a note should have appeared when booking to warn guests in advance of payment. However my partner and I loved the atmosphere the festival brought to the area and feel it added to our wonderful stay.

Stayed in August 2025

Just a reminder to anyone staying here that if you use the hotel car park you have to pay.

We liked everything. Great location at the beginning of the main street. Good atmosphere with bar, grill & deli as part of the complex. Comfy, quiet room. Great shower. Superb breakfast. Friendly staff.

Stayed in August 2025

We stayed there as we. Were attending a wedding do at the nearby Eaves Hall, so was very convenient location wise and was nice for lunch / quick drink in the food hall … love Holmes MIll and all the James s Places actually (stayed in most of them now)… just the high traffic/commmunal areas such as landings looking like a lick of paint wouldn’t go amiss but our room (33) was very comfortable clean tidy and modern - bathroom spotless like new with full Vileroy Boch bathroom suite. Great value too - Monday nights presented exceptional value. Thanx. :)

Stayed in August 2025

Air conditioning would of been good. The bedroom was warm.

Lovely quirky building. Lovely decor especially the breakfast room. Gorgeous place to stay

Stayed in August 2025

Breakfast finished at 9.30am which I thought was quite early for a Sunday morning

The staff were incredibly helpful

Stayed in August 2025

Bedroom carpet and decor could be improved, refurbished. A discount in bars and restaurants would have been appreciated 👍 More waiting staff in food hall/bar.

Excellent location lovely building and excellent restaurants onsite and nearby . Friendly staff in hotel albeit inconsistencies in what information I was given and what my friends were provided with. I would recommend guests to pre add breakfast as better value.

Stayed in July 2025