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Reviews of The Portland Hotel

Quatre Bras Lybster, Lybster, KW3 6BS, United Kingdom

#7 of 11 hotels in Lybster

Guests' Choice

Review Score

Based on 291 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    7.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 12, 2025

    8.0
    Would definitely stay again the staff were lovely!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location with good parking on the outskirts of a lovely friendly village. Food was nice.

    Stayed in October 2025

  • Reviewed: November 3, 2025

    7.0
    A charming and homely hotel in a great location, with friendly staff members
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There didn't seem to be many other guests, yet we were put on the 2nd floor at the back with no view and the wifi was terrible. Also, off season meant that finding staff was challenging.

    The hotel is charming and an excellent location for visiting Campster Cairns, Stirling Castle, the Whaligoe Steps, and John O' Groats. It was off season so there was a skeletal staff who were just lovely.

    Stayed in October 2025

  • Reviewed: October 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room with Shower
    • Stayed 1 night

    Charming old Inn. People were kind. We were only there one night.

    Stayed in October 2025

  • Reviewed: October 21, 2025

    8.0
    Comfortable one night stay marred by an excessively high Pet fee.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pet fee of £20 per night was excessive.

    Comfortable room

    Stayed in October 2025

  • Reviewed: October 2, 2025

    9.0
    Would recommend
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable and lovely furniture etc the staff where great

    Stayed in September 2025

  • Reviewed: August 26, 2025

    7.0
    A welcome stopover on NC500
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The service in the restaurant was poor. Well meaning, but untrained.

    Well located on the NC500 with availability as we were passing through. The receptionist's welcome was warm and friendly, and the evening meal was very tasty.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    It served us fine for 1 night don’t know if I would like to be there for a week
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s just a really old building and is just all bits

    Good location

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Comfy, good food and superb host!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was as expected and just what we needed after a couple of days walking the John O Groats Trail.

    The host, Sam! She really makes everyone feel welcome, doing all she can for us. The food was absolutely lovely! Even though we arrived later, we were still accommodate with what we wanted.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy beds Staff very friendly. Owner was great. Sociable bar area

    Stayed in August 2025

  • Reviewed: August 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not much selection in the bar but in quite a remote area.

    Very old fashioned but welcoming feel about this place. Although it looks and smells old you could see care had been taken to ensure it was clean. Really nice biscuits and water in the room and the towels were lovely.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We would have loved a better view from our window.

    The food was great, the downstairs area was comfortable and spacious and the staff were really helpful. It was in a perfect location for us and exceeded our expectations.

    Stayed in August 2025

  • Reviewed: July 3, 2025

    7.0
    The woman who runs the hotel was very welcoming. There was a slight feeling of faded grandeur.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little stingy

    Stayed in July 2025

  • Reviewed: June 26, 2025

    8.0
    Enjoyable and very friendly hospitable, very good food.
    • Leisure trip
    • Couple
    • Twin Room with Shower
    • Stayed 1 night

    Good

    Stayed in May 2025

  • Reviewed: June 20, 2025

    9.0
    Excellent value for money with great friendly staff and good food .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Couldn't find anything we didn't like

    Excellent value for money. Very friendly and helpful staff, making you fee welcome and not just a number which was very nice. Food is very good, great menu for dinner and lovely breakfasts all cooked to order so piping hot ! The fresh made pankcakes with fruit and Canadian Maple Syrup were delicious !! Room was comfy, good size with clean bathroom with shower. Toiletries supplied too...a nice touch. Very nice hotel to relax in with a homely feel.

    Stayed in June 2025

  • Reviewed: June 11, 2025

    8.0
    Great overnight stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift so difficult with disability

    Staff very welcome and accommodating and best fish and chips ever

    Stayed in June 2025

  • Reviewed: May 14, 2025

    9.0
    Wonderful
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Two very small things, one the towels in the room could do with being bigger as you couldn't wrap them around you and keep your decency. The second is the hotel charged £25 supplement for my dog. This was quite excessive, and the most I've had to pay across a 16 night stay. Most places either didn't charge or charged between £10-£15.

    The welcome we got at the hotel was lovely, the staff were fantastic and welcomed my dog with open arms......and sausages!!! Hotel was in a great location and the room was a fantastic size.

    Stayed in May 2025

  • Reviewed: April 20, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Shower not too good.

    Very friendly staff.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    8.0
    Happily surprised by quality of stay as the Portland was one of the cheaper options
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good value for money, really friendly host in Ian, gear bacon rolls for breakfast

    Stayed in April 2025

  • Reviewed: April 18, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cold in the room

    Proximity

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    We had a nice stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little run down in places but had areas being updated so I’m guessing it’s all in hand.

    Friendly staff. Nice big open spaces and good size room.

    Stayed in March 2025

  • Reviewed: October 11, 2024

    8.0
    A good hotel in a good location, felt more comfortable than many of the big corporate hotels.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Admin was a bit unclear.

    I liked the private/ family run atmosphere. Staff were helpful and friendly. Breakfast and evening meals were good.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    8.0
    Lovely friendly hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar shut early but staff were short and only so much one woman can do! We were able to take our wine and sit in the lounge

    The owner. Very warm welcome and excellent service . Quirky hotel with some lovely historical elements. Check out the doors to the function room originally made for nearby castle but sized incorrectly and snapped up by the Earl of Lympster for his home, now the Portland hotel.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    9.0
    Very enjoyable and relaxing.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Beautiful room - light and airy; looked out over the main road through the town but not noisy, interesting watching the world go by from a top floor! Breakfast was very good and the host was very friendly and welcoming. we would certainly return.

    Stayed in August 2024

  • Reviewed: September 21, 2024

    8.0
    This hotel was a lifesaver for us, after 3 ferries to Orkney were cancelled the hotel took 8 of us in, cannot thanks the
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The owner was amazing!

    Stayed in September 2024

Showing 1 - 25

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