CR not good. Towels smell

Stayed in September 2025

Beddings, towels must be changed already, visibly old things already..and room was not even clean..

all the staff were nice

Stayed in August 2025

The beds are too hard, and the sheets and pillows are too old, but the staff changed the linens every day, including the towels.

The location is very handy to everything.

Stayed in February 2025

The toilet during the first day is not well functioning. And also the bed sheets I think it need’s to be replaced.

The location is accessible to mostly of everything and also the staff are accommodating!

Stayed in February 2025

too cold, no warmer

Stayed in February 2025

The breakfast just okey, but one of the staff is so arrogant and rude…. Named luisa…

Stayed in February 2025

The facilities are old, breakfast was not good.

The location was good

Stayed in January 2025

The hotel room that we stayed in seems so old, it needs some renovations. The bathrooms needs some material improvements, toilet flusher not working properly, the tiles have some cracks. Linens needs to be replaced, they are old. Bathroom towels are old.. Shower head needs to be replaced not working properly.

Location of the hotel

Stayed in January 2025

they never improve in time

location, for the session rd activities on a Sunday. that’s about it

Stayed in January 2025

Our room has malfunctioned water heater. We used other room for our bathing with hot water. All rooms do not have bathroom door mats and the rooms need extra cleaning.

As a family we like it's accessibility to places like Session Road, Burnham Park, Botanical Garden and many more.

Stayed in December 2024

it's not clean. my blanket is dirty it has white stain on it

i like the location..

Stayed in December 2024

Bathroom is filthy with black molds. Shower is sh*t. Water pressure js sh*t. Beds are made of plywood. Looks so cheap. Everywhere looks old/dated.

Just the location.

Stayed in August 2024

The hotel is very antiquated charging premium rates! The room and bathroom tacky, screaming for attention

Location

Stayed in June 2024

well, nice good location, is just a big problem at front, sometimes you cant even get through sa stairs at daan dhil sa dami ng tao na tambay khit pa may sign kayo na do not block steps? stairs?

Stayed in May 2024

Not so good

Stayed in May 2024

The smell of the room and hallways are unpleasant. It needs better ventilation or atleast air fresheners

Location is in session road, like about 5minute walk from busterminal and 2minutes away from burnham park. It came with free breakfast. The front desk staffs has a welcomey vibe 🙂

Stayed in April 2024

renovation of the room. not so accommodating.

not satisfied though location is good.

Stayed in January 2024

Old towels and old beddings.

I hope you invest on linens, bedsheets, and other hotel necessities.

Stayed in December 2023

A bit run- down but ok for the price

Excellent location with jeepneys outside to all the tourist spots and room was a reasonable price with breakfast

Stayed in December 2023

Room amenities.

Customer service and parking garage staff

Stayed in December 2023

The place was never REFURBISHED for the last 25 odd years. I believe we (my girlfriend and I) first checked in at your hotel in 1996-97, and comparing it to now, I saw first-hand that there were never any improvements made ever since. My daughter (from my girlfriend back then who's my wife now) and I actually checked in at your hotel last November 11, and the room is tidy, but it looks a little dirty. The shower/toilet is the same. The railing in your veranda is UNSAFE! The big royal chaise lounge located in the dining area is gone!!! My girlfriend and I used to love sitting and slouching on it after breakfast back in the days! All in all Benguet Prime is okay but you really NEED to start refurbishing it with new paint, new chairs and tables, new white towels, get rid of the sofas at reception, (They look unwashed and old!!!), fix the unsafe railings, fix the shower sliding door (it won't easily close/open), change the vynil floor covering (use new and vibrant colours), change your paper/cardboard checking board for your bookings at reception (you can fully automate it if you wanted to and lessen the use of papers and that cardboard checklist for guests), etc.etc. Benguet Prime will always have a special place for me, my wife, and my daughter. Hopefully, we'll see it in its full glory in the years to come!!! 😍❤️😊 Thank you very much indeed 🙏

The staff are very friendly and courteous. Breakfast is okay. Location is GREAT 👍❤️

Stayed in November 2023

It’s old need to renovate. Towels are old. Foods need to improve. Serving are too small.

The location is very accessible.

Stayed in October 2023

Shower heater it didn’t work.

The best place near to all .

Stayed in November 2023

Color paint inside building.

Good, nice location

Stayed in October 2023