The street below was very loud and kept us awake most of the night. We mentioned it to one of the restaurant staff as they asked us how our night was and when we were checking out the hotel manager mentioned to us that she heard we had a bad night and insisted she would pay for our airport transfer when we come back to Hanoi even though we aren’t staying with them. This made up for our experience and we were very grateful that they offered this service. So thank you very much to this kind lady we are very thankful!!

Very modern and spacious room with a good buffet breakfast. We only stayed 1 night here as we were travelling to Halong Bay the next day

Stayed in October 2025

None

Hotel room is nice, clean, location is great, breakfast is so good. Staff are friendly

Stayed in October 2025

Everything great!

Stayed in October 2025

Super staff and excellent service especially Restaurtant team awesome

Stayed in October 2025

Nothing to mention

Amazing place with helpful and kind staff

Stayed in August 2025

bad traffic nearby

breakfast. nice worker

Stayed in October 2025

Nothing

An amazing property, we were welcomed back with open arms by the wonderful staff. The General Manager Du NGO went out of his way to ensure everything about our stay was perfect. The beautiful restaurant staff made us feel so special.

Stayed in September 2025

That we didn’t stay longer

Anh was amazing

Stayed in October 2025

Great hospitality, warm welcome, loved the environment and facilities. The room was clean, comfortable, and the whole experience felt just a little bit special.

Stayed in October 2025

Everything was perfect, especially the caring staff who helped, literally, every step of the way. Due to typhoons, our plans had to change, so they helped us change our entire itinerary, order a private taxi, and even carry our luggage to the taxi which was a 10 minute walk from the hotel! Never seen such caring and loving people, thank you so much!

Stayed in October 2025

Comfortable beds and room in general, good breakfast, great location. Rooms are quiet despite the hotel being directly at beer street with lots of music and activity

Stayed in September 2025

Excellent location right in the old quarter and staff were excellent, sitting up on the rooftop bar at night was magical and treated like royalty by the amazing friendly staff. Rooms in the hotel were spot on as well, not a complaint to make

Stayed in September 2025

Everything was great

Fantastic place! Great service. Will come back. Thank you

Stayed in September 2025

Shout out to Jane (Anh) who made our stay extra special

Stayed in September 2025

Noise and weekend the streets is too busy.

Central walking distance to all places. Plenty of restaurants and bar close to the hotel.

Stayed in July 2025

Steak Dinner at restaurant was very small and very expensive

Just really good in all areas and let me stay longer in my room before I had to go to airport

Stayed in September 2025

Rooftop bar had no fans so was incredibly hot

Perfect location right in the heart of the old town. The hotel is quaint and quiet and I love the feel of the place. Rooms were spacious and tidy. The staff were incredible!!

Stayed in September 2025

The top floor is a bit loud on Saturday nights

Incredible staff and hospitality. Very comfortable rooms. Probably the best hospital service we've ever received.

Stayed in September 2025

Being charged for hot coffee (latte) at breakfast - other coffee no charge (eg. Vietnamese ice coffee which seems more elobaroate and would be just as time consuming to make but this was my misunderstanding and I didn't question it). The service at Breakfast is very good and the staff are lovely.

The staff are incredibly respectful and helpful

Stayed in September 2025

Our room was near the back and no issue with noise but that may be an issue as hotel is on a very busy street that attracts the crowd at night. But because of this, the location is ideal.

The staff are incredibly respectful and helpful

Stayed in September 2025

At the check in, they told us that the twin room catagory we booked wasnt available so they placed us in a room with king bedroom although they informed us we can change our room when the twin room becomes available we didnt want the hassle of changing rooms. Other than that everything was fine

Breakfast selection was okay, the staff were kind

Stayed in September 2025

very noise

tks

Stayed in September 2025

There was nothing we didn’t like about this lovely hotel

This hotel was in the heart of the old quarter, beautiful boutique hotel and the staff were absolutely lovely. The room had everything we needed and the breakfast location had great views. The best bit was the beautiful sky bar on the roof. Amazing view over the city.

Stayed in August 2025

Nothing.

Quiet room, comfy been 10/10 service

Stayed in September 2025