About this property
Nestled in the heart of Brisbane and just 7 minutes’ drive from Brisbane Airport, Novena Palms Motel features an outdoor swimming pool and is in a convenient location, just an 8-minute drive from the Brisbane Entertainment Centre at Boondall and a 12-minute walk from Northgate train station. It offers a free airport drop-off service from Monday-Saturday. Each air-conditioned room has a microwave, refrigerator and tea/coffee making facilities. All rooms are decorated in neutral colours and include a flat-screen TV. Free Wifi is available limited to two devices per room. Shuttle service operates Mon-Friday 6:15am, 7:15am and 8:15 am Pick up only. We do not operate the shuttle service on Saturday, Sunday or Public Holidays Car storage(guests only) $10.00+gst per day Our cancellation policies are 48Hrs prior to the booking and cancellation fee applies if less than 48hrs.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Non-smoking rooms
- Free WiFi
- Facilities for disabled guests
- Free parking
- Airport shuttle (free)
- Terrace
- Laundry
- Cot available on request
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House rules
Novena Palms Motel takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
AUD 30 per child, per night
Cot upon request
AUD 10 per child, per night
4+ years
Extra bed upon request
AUD 30 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this property
The fine print
Need-to-know information for guests at this property
Please note that there is a 2.0% charge when you pay with any card.
Shuttle service times:
Monday to Friday 6:15am, 7:15am, and 8:15am
Our complimentary shuttle service does not operate on Sundays or Public holidays.
There is no shuttle services from the airport
A surcharge of AU $45 applies for arrivals before check-in hours. All requests for early arrival are subject to confirmation by the property.
Office hours Each day of the week 9.00am to 10.00am and 2.00pm to 6.00pm only
Customers that make a last minute booking and are arriving after 6pm and do not have the code for the key safe, we will definitely send the code for the safe on the day of your arrival. Please note that if you have not received the code on the day, we have an after hours number on the board.
For customers that have already notified of their arrival after 6:00 pm, we will issue the key code to collect your key by email please allow at least 24hrs to get your code.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Novena Palms Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
